SHIPPING POLICY

Thank you for visiting and shopping at little magpie gallery. The following information sets out the terms and conditions that constitute our Shipping Policy.

1. Processing your Order
An email confirmation is sent to your e-mail address after placing your order. Please keep this e- mail as proof of your purchase.

2. Shipment Processing Time
Processing time refers to the time it takes for us to prepare your order for shipping. After your payment is authorised and verified, all orders are processed within 14 business days. We will contact you if, for some reason, there are any delays.

3. Shipment Locations

3.1. Domestic Only

little magpie gallery does not ship internationally at this time. We ship domestic only - anywhere in Australia.

3.2. Shipping Restrictions
Our company does ship to both commercial and domestic addresses.

4. Shipment rates and delivery estimates

We endeavour to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

Unless there are exceptional circumstances, we make every effort to fulfil your order.

(a) Express Shipping

The order will arrive within 14 business days.
Express Shipping costs subject to individual artwork requirements.

(b) Standard Shipping

The order will arrive within 30 business days.
Standard Shipping costs subject to individual artwork requirements.

(i) Business day means Monday to Friday, except holidays.

(ii) Orders are not shipped or delivered on weekends or holidays.

(iii) Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

(iv) Products may be delivered in separate shipments.

(v) We will not be responsible for wrong shipping address if you provide incorrect information.

(vi) In-store pickup dates vary based on product availability.

5. Tracking Options
little magpie gallery aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

5.1. Domestic
All orders delivered within Australia automatically have tracking.

6. Damages
If there is any damage to the packaging on delivery, contact us immediately at dates@westnet.com.au.

7. Missing or Lost Package
There are several reasons why a package gets lost or becomes a deliver exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. little magpie gallery politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven't located your order, please contact us at dates@westnet.com.au to report missing or lost packages.

8. Questions
If you have any questions about the delivery and shipment of your order contact us at dates@westnet.com.au.